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Every Douglas Company subcontractor has the right to:

• Fair and equitable treatment.
• Have telephone calls returned within a 24-hour period.
• Regular job progress meetings and published meeting minutes.
• An introduction to The Douglas Company's project team, including their specific responsibilities and notification of any changes that may occur during the project.
• Updated schedules as needed.
• A fair opportunity to contract work after turnover by estimating.
• An executed change order prior to additional work
• Notification of necessary corrective action prior to issuance of back charges.
• Diligent collection of final retention by The Douglas Company.
• Notification of changes or deficiencies in billings within a week of receipt.