As one of The Douglas Company’s core values, “Peace of Mind” is something that we take very seriously. One of the key components to delivering “Peace of Mind” is timely and effective communication to ensure that clients are not surprised by unexpected events, delays or issues during their project.
While we cannot prevent unexpected events, clients hire The Douglas Company for our ability to foresee potential challenges to their project, keep them informed, and offer a solution to deal with situations before they become a surprise. Many times these are not easy conversations to have with clients, but they are crucial.
Part of The Douglas Company’s on-going training and development program, all of our Project Managers, Assistant Project Managers, Superintendents, Estimating Staff, Business Development and Senior Management will be participating in a 3-hour seminar focused on “Building Better Customer Communication”. Individually and collectively, all of us are committed to enhancing our communication skills and continuing to deliver the “Peace of Mind” our clients deserve.
Director of Business Development
The Douglas Company
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