The key for every company to continue to be successful is to constantly raise your company standards. Truly great companies understand the difference in what should never change, and what should be open for change.
Every high achiever who wants to be successful wakes up early, works late nights, weekends, and even holidays, but hard work by itself will not provide sustainable success. Success can be defined in thirteen (13) words “do all the crap you do not feel like doing on a daily basis”. By doing this consistently, success will be much more attainable.
Customers love consistency. It provides the true foundation of trust and that comes from having the discipline to follow processes and to constantly work at improving those processes that are being followed.
Executive Vice President, Midwest Construction Operations
The Douglas Company