What Does Continuous Improvement Mean In Construction?

Posted on | by Bob Ritter

It recently occurred to me how important continuous improvement is in ours or any business.  We hear about continuous improvement, but probably not frequently enough.  Continuous improvement is an attitude that must be ingrained in each of us, and in every company, in order to compete and succeed for our clients. Continuous improvement is always striving to do better.  It’s always looking for a better solution for clients.  And it’s always looking to learn and improve for the benefit of our clients, our teammates, and ourselves.  It’s always pushing the envelope-not settling for the tried-and-true, but not taking undue risks for clients, either. It’s a Core Value of ours.  Our clients want optimized solutions.  Their projects are significant, and we only get one chance to optimize each project, which is why continuous learning is and must continue to be an ingrained attitude at The Douglas Company. Peter Douglas, P.E. President The Douglas Company Read More >

The Importance of Cultural Fit

Posted on | by Bob Ritter

The Douglas Company’s Core Purpose is “To contribute to the success of our Clients and Associates.”  To consistently achieve our Core Purpose, our Associates must be committed to consistently live our Core Values:  “Great client relationships with high customer loyalty” are accomplished through genuine care and concern for our clients.  “Integrity and professionalism in all we do” requires a high level of personal pride and willingness to do the right things the right way.  “Keeping our commitments through proactive attention to detail and execution” is achieved through perseverance and hard work to accomplish our goals.  “Growth of our Associates and Business through learning, teamwork, and leadership” is demonstrated through our genuine care and respect for each other. Our Associates do not live our Core Values because they are “directed to,” but rather because they are motivated from within.  It is in their DNA to focus on our Clients, to plan and execute well, and to take care of each other. ...

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