Blog

At The Douglas Company, we've been harnessing the power of Procore Project Management Software for nearly eight years, and it's become an indispensable part of our project management toolkit. As general contractors with nearly 50 years of experience, specializing in senior living and multi-family housing projects across Ohio, Michigan, Indiana, and Florida, Procore has proven crucial in streamlining our processes and ensuring project success. Here’s how Procore's features enhance our operations and benefit our clients.

Centralized Project Information

Procore serves as a centralized hub for all project-related information. This is especially vital for us, given the scale and complexity of our projects across diverse locations including Toledo, Columbus, and Orlando. With Procore, our entire project team—whether they're based in our Toledo headquarters or our Orlando office—can access up-to-date project data from anywhere. This remote accessibility ensures that everyone, including subcontractors, architects, engineers, and owners, is always on the same page, leading...

In the commercial construction space, especially when focusing on multifamily housing and senior living projects, the path to a successful and profitable project is paved with careful planning, strategic partnerships, and meticulous execution. Working for a General Contractor with nearly 50 years of experience specializing in these sectors, you learn very quickly what components can make or break the profitability of a project. In this series of blog posts, we’ll delve into the five crucial staples of a profitable project that can ensure success and efficiency with your next build. When starting a new construction project, whether it’s a multifamily housing development or a senior living community, one of the most critical decisions you’ll make is selecting the right architect. 

At The Douglas Company, a leading name among general contractors in Ohio, we understand that the architect you choose plays a pivotal role in the success of your project. Based...

Recently, the Occupations Safety and Health Administration (more commonly known as OSHA) posted its top 10 most frequently cited standards for 2023. Looking it over, I was unsurprised to see fall protection in the top spot as it has been leading this list for over a decade. I also was not surprised to see ladders come in at number three and scaffolding next in the fourth spot. All of these issues are common throughout the course of construction. In my many years of experience in the construction industry, I’ve witnessed a trend of subcontractors constantly pushing the envelope when it comes to safety while giving very little thought to possible ramifications. However, at The Douglas Company, safety is incredibly important to us. As such, we use three very important methods to promote safety on the construction jobsite

SUBCONTRACTOR PREQUALIFICATION PROCESS

Promoting safety on the jobsite starts before we even step...

I think it is a fair statement to say construction is a uniquely stressful career no matter which side of it you are on. Whether it be in the field performing the work, on the General Contractor side, or Ownership and Development side, there will always be numerous hurdles and challenges that you will face day to day, ones that you wouldn’t in any other field. What makes it all worth it? For me, the people I’ve met along the way and experiences I’ve had at The Douglas Company have made working in construction worth every stressful moment.

On a construction site, there’s the potential to meet all different kinds of people and personalities from all walks of life. You’ll meet skilled tradesmen all offering very different views, bringing new solutions to the table, and pointing out issues that you may not have noticed before. I think that is what makes...

As a general contractor, client satisfaction is a top priority for us at The Douglas Company. Rightfully so, as happy clients turn into 5-star reviews and strong referrals. But how do we know that our clients are happy? How do we measure customer feedback in a straightforward way that encourages honesty and helps identify areas of improvements? At The Douglas Company, we utilize client surveys on a regular basis to fully understand each client’s individual experience.

REGULAR CLIENT SURVEYS

Each month, our Business Development team reaches out to our clients to get their feedback in the form of a survey and a rating on a scale of one to five. On occasion, we don’t hear anything back.

I don’t know about you, but I get asked to fill out surveys several times a week, in every aspect of my life. With every errand, I’m hit with another customer service survey request at...